Workshops
Design your life experience like a pro
10:00
-
11:00
English
Hall number 1
![نسرين الشامي](/sites/default/files/styles/staff_card/public/2023-11/1694071053189_0.jpg?h=f2215be4&itok=bHEY8r-3)
Visitors journey Simulation
10:30
-
11:31
Arabic / English
Hall number 2
![محمد العميري](/sites/default/files/styles/staff_card/public/2023-11/Dr._Mohammed_Alomairy.jpg?h=699d6265&itok=EzNG2EoF)
Achieving world Class results through providing…
11:15
-
12:15
Arabic
Hall number 1
![Charles Bennett](/sites/default/files/styles/staff_card/public/2023-10/Charles_Bennett.jpeg?h=6189ac6c&itok=4J2s-Jj7)
CX Innovation Masterclass
11:45
-
12:45
English
Hall number 2
![حاتم كاملي](/sites/default/files/styles/staff_card/public/2023-12/Hatem%20Kameli%2C%20Ressal%20-%20photo%20%281%29.jpg?h=f5cf188e&itok=nrxlRYkw)
The Power of Rewards How to Create Happiness and…
12:30
-
13:30
Arabic / English
Hall number 1
![رائد عبدالله](/sites/default/files/styles/staff_card/public/2023-12/Raed%2C%20Abdulla.png?h=e043973b&itok=wFZ-eEEb)
7 Influencers of Customer Experience
13:00
-
14:00
Arabic
Hall number 2
![Joe](/sites/default/files/styles/staff_card/public/2023-12/Joe%2C%20Macleod.jpg?h=08ea5ebe&itok=LLKs97lG)
How to design the end of the customer experience
13:45
-
14:45
English
Hall number 1
![Sayed, Elshafey](/sites/default/files/styles/staff_card/public/2024-01/Sayed%2C%20Elshafey.jpg?h=03b7ad74&itok=oO3qOFOr)
How can you perform customer experience analytics…
14:15
-
15:15
Arabic
Hall number 2
![Hamed, Thiabi](/sites/default/files/styles/staff_card/public/2024-01/Hamed%2C%20Thiabi.jpg?h=4e51b7f2&itok=qF3Z22MG)
Designing the Customer Journey for Nonprofits
15:00
-
16:00
Arabic
Hall number 1
![شهد](/sites/default/files/styles/staff_card/public/2023-12/Shahad%2C%20Alsubhi_0.jpg?h=fee444f7&itok=B1F1zQvZ)
The Mystery Shopper Journey
15:30
-
16:30
Arabic / English
Hall number 2
![عصام الدميني](/sites/default/files/styles/staff_card/public/2023-10/IMG_4497_0.jpeg?h=33e7b480&itok=nn_wnz3E)
Marketing Psychology Winning the Customer s Heart
16:15
-
17:15
Arabic
Hall number 1
![محمد الجدعي](/sites/default/files/styles/staff_card/public/2023-12/Muhammed%2C%20Al-Jadei.jpg?h=decffd7a&itok=SzW4Osih)
Transforming customer barriers into innovation…
16:45
-
17:45
Arabic
Hall number 2