Innovation & Service Design
1. SERVICE INNOVATION
• What is Service Innovation?
• Benefits of Service Innovation
• What can be Innovated? / Applications
2. SERVICE DESIGN
• What is Service Design
• A Product or a Service?
• Service Design Principles
3. DESIGN METHODS
• Service Design Process & Tools
• The Service Elements
• Service Blueprint: Structure & Components
4. THE SERVICE DESIGN ECOSYSTEM
• The Purpose
• The Process
• Conceptualizing Service Ecosystem Design
Workshop manager
Date
Time
5:30 pm - 6:30 pm
Type
workshop
Langauge
Arabic / English
Workshop location
Hall number 1