Sayed Elshafey
Employer
etisal international company
Position
Vice President of Strategy Sector
The Chief Strategic Officer at Communication Company.
An expert in customer experience across various government and private sectors (telecommunications, transportation, automotive, aviation, and many others).
6 years of experience in sales, project management for customer experience, and digital transformation.
16 years of experience in studying and analyzing customer experience.
16 years of experience in resource planning and workforce support for customer experience programs.
Bachelor's degree in Business Administration.
Certified COPC (Customer Operations Performance Center) Accredited.