Registration

Beginning of CX World Forum

The future of CXM How generative AI is changing the game.

His Excellency Dr. Majid Al-kassabi Speech

CX is not what you think. Find out how neuroscience can help us deliver more effective Customer Experience programmes

Beneficiary -First as a concept in developing services in the Government Sector

Dhuhr Prayer

Customer Experience innovation

The AI-empowered Customer Experience Management

Instead of the obvious goals and KPI, how can we find the enriching meaning of customer experience?

CX and education

The Psychology Element of the Employee Experience

Asr Prayers

CX in Nonprofit Organizations

Unleashing Creativity: Generative AI for Content Marketing and Customer Engagement

CX Transformation: Beyond Metrics to Integrating Global Best Practices

Maghrib Prayer

Huminizing Experience By Utilizing the Right Communication Style.

Registration

Introduction

Memory in Customer Experience

The Future of CX and EX: Personalizing Every Experience

People are the key integrator and differentiator in Visitor Experience. How do you develop them to be amongst the best.

Moving from Technology Innovation to People Driven Innovation. - Why the CX of endings is critical for the future of business.

The most interesting innovation ideas that have arisen in 2023 and how we can apply to our organisations

The role of media in improving the beneficiary experience

Dhuhr Prayer

What will Artificial Intelligence really give CX in the next 2 years?

Augmenting GenAI and RetailTech with best-in-class human interaction to create truly sensational customer experiences

CX in Government

visitor experience and technology, how can we enhance physical experience with virtual experiences

Asr Prayers

NPS Benchmarks 2023 - Unveiling Top Industry Performers and Drivers!

Human Centred Cities and living experience

Closing CX World Forum

Saudi Customer Experience Awards Ceremony