Riyadh - The Arena Hall, Granada District
09 - 10 December 2025
About Forum
CX World Forum is the largest event bringing together customer experience enthusiasts and experts. It serves as a comprehensive platform for exploring the latest trends and strategies in enhancing customer experience and improving sector efficiency. The forum features inspiring panel discussions and interactive workshops led by top industry leaders and experts, offering opportunities for learning, networking, and knowledge exchange. Alongside the forum, a distinguished exhibition showcases leading companies and cutting-edge technological solutions in the field, providing attendees with a chance to explore the latest tools and innovations that enhance customer experience and drive higher standards of efficiency and excellence in service delivery
Work schedule
Forum with the best international and regional speakers, an exhibition accompanying the most prominent companies and technologies in customer experience - Saudi Customer Experience Awards Ceremony
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10:00 - 10:30
How Can Investor Experience Enhance ROI
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16:30 - 17:00
How Does AI Technology Impact Customer Care Services
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17:30 - 18:00
Future Tips for Enhancing the Experience
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17:30 - 18:00
Future Tips for Enhancing the Experience
أحدث الأخبار
Partners and sponsors
Strategic Partner
Location
Imam Abdullah bin Saud bin Abdulaziz Road, Granada, Riyadh 13241
Hall name
The Arena Riyadh Venue
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