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Last update: 10/26/2024 - 19:00
Riyadh - The Arena Hall, Granada District

About Forum

The forum comes as one of the initiatives that contribute to raising the efficiency of services in the public and private sectors by facilitating the customer journey in a way that keeps pace with their aspirations and meets their desires. It also addresses several topics, including customer experience strategies, customer experience research and measurement, applications of artificial intelligence in managing the voice of the customer, and a number of topics of interest to different vital industries. A group of international specialists and experts in the field of customer experience participate in it. The concept of improving the customer experience is one of the concepts that is centered around people and their importance, in addition to their contribution to achieving the aspirations and goals of any facility and making people the basis and focus of change.

Speakers

Work schedule

Forum with the best international and regional speakers, an exhibition accompanying the most prominent companies and technologies in customer experience - Saudi Customer Experience Awards Ceremony

Workshop

أحدث الأخبار

Partners and sponsors

Official Partner

Main Sponsor

Official Sponsor

Strategic Sponsor

CX Sponsor

Digital Transformation Partner

Diamond Sponsor

Golden Sponsor

Silver Sponsor

Technical Sponsor

Media Sponsor

Participating Sponsor

Hospitality Sponsor

Strategic Partner

Legal Partner

Supportive Partner

Knowledge Partners

Location

Imam Abdullah bin Saud bin Abdulaziz Road, Granada, Riyadh 13241

Hall name

The Arena Riyadh Venue

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